• A_Random_Idiot@lemmy.world
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    18 hours ago

    how many times does logitech specifically, and these companies in general, have to do this before idiots stop buying this shit?

    • Doomsider@lemmy.world
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      14 hours ago

      There need to be strong regulations to prevent this sort of Ewaste. As long as companies can get away with this they will.

      And no, voting with your pocket book isn’t going to change their behavior.

        • fruitycoder@sh.itjust.works
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          3 hours ago

          Are you buying these u/a_random_idiot? /Jk

          Honestly though how are consumers supposed to know which ones will be a bust and which ones won’t?

        • Doomsider@lemmy.world
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          14 hours ago

          No, this requires regulations to prevent massive amounts of Ewaste. Consumers can’t change this behavior.

          Like right to repair or privacy. We need real regulations. Corporations are too big and powerful and even something like choice has been turned into choosing which shitty corp you want to buy from.

        • BanMe@lemmy.world
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          13 hours ago

          Blaming consumers for the behavior of corporations is a fallacy of capitalism… consumers act in their best interests, not necessary in everyone’s best interests, so we all suffer if everyone does that.

  • Bennyboybumberchums@lemmy.world
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    24 hours ago

    Ive hated logitech for a while. Looks like my opinion of them wont be changing any time soon. I get no longer supporting products, but bricking them? And then giving a 15% off coupon for some products that they could later brick as well? Youd have to be a right fucking mug to buy anything logitech after this.

    • BanMe@lemmy.world
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      13 hours ago

      Nest bricked my security system (after magically installing Assistant on it [oh by the way it has an undocumented microphone]), at least they gave you $100… in gift cards to the fucking google store. Logitech isn’t even that smart.

    • aesthelete@lemmy.world
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      15 hours ago

      I get no longer supporting products, but bricking them?

      I think what’s happening in the background here is these “Internet of Trash” devices hook to cloud infrastructure for which the business no longer wants to pay.

      If they were interested in actually building something useful, they would open up their API layers and add a way to link them to different services. But since they don’t give a fuck about you as a customer, they plan poorly as a business, and they have no ability to produce well-engineered software, instead they code everything so that it is hopelessly coupled (probably through hard-coded things up to and including certificates) with specific garbage they made, make it impossible to move to anything else, and then brick your shit.

    • Dozzi92@lemmy.world
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      16 hours ago

      Can’t brick my G500 and my Z5500s. Best in class, approaching decades old at this point.

      But as with every company, profits over quality. Fuck em.

  • Pika@sh.itjust.works
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    1 day ago

    15% off a logitech device purchase for the complete removal of a 100$ smart switch. that’s a slap to the face “Thank’s for being a customer here’s a coupon you can only use if you continue being a customer”

    • Wispy2891@lemmy.world
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      1 day ago

      And can only use that 15% off in their boutique store where stuff is more expensive than other outlets

  • ramble81@lemmy.zip
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    1 day ago

    And this is why i stick with Z-Wave/Insteon/etc. I have a local hardware controller that doesn’t have to be connected to the internet to work. It can be cloud controlled remotely, but if their service shut down tomorrow, it’d still be fully functional locally or if I exposed the server endpoint myself.

  • spaghettiwestern@sh.itjust.works
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    1 day ago

    This is why it’s a great idea to refuse to install everything that’s possible, including smart switches, cameras, lights etc. that rely on the good will of some company to keep running.

    Honeywell wifi thermostats worked great until they didn’t. Now their servers are often slow or down. TCP-Link smart bulbs reset regularly if their Internet access is blocked because TCP-Link desperately needs to keep track of when everyone’s lights are on and off. Plex wants us to log into their servers to watch content we’re hosting ourselves. Too bad if their servers are down. Security camera companies have been disabling local storage options without warning for years.

    Logitech actually planned to introduce a subscription mouse. Hopefully at some point people will get sick of this shit, refuse to put up with it and their sales will tank.

    • aoude@lemmy.world
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      9 hours ago

      Not to be pedantic, but you mean TP-Link (Kasa) smart lights right? I have these but haven’t bothered to block any sort of telemetry with my adguard home server. I see several domains queried that match .tplink.com but I wouldn’t want to reduce functionality as you mentioned

      • spaghettiwestern@sh.itjust.works
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        5 hours ago

        Yes. I had them blocked via my firewall because of the constant traffic they generated and blocking Internet access causes constant bulb resets. The resets are known to TP-Link and according to a couple of sources they created a private firmware release that fixed it. TP-Link failed to publically release that firmware, and last time I checked deny it ever existed. I replaced the bulbs with 3rd Reality Zigbee bulbs that work perfectly.

    • tomkatt@lemmy.world
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      1 day ago

      This is why it’s a great idea to refuse to install everything that’s possible, including smart switches, cameras, lights etc. that rely on the good will of some company to keep running.

      Even then you can get fucked over. I’ve used Hue smart lights for years, and back when I bought them, you didn’t need an account to use them, just an app and network connection. Years later, they forced an online login for the app, requiring you to be online to interface with the bulbs. You can kind of work around it with Home Assistant, but you still need the account now to add the bulbs, and I don’t think scenes work without an account either now.

      • B0rax@feddit.org
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        1 day ago

        But you can buy a 10-20€ zigbee stick and connect them directly to home assistant. No hue bridge or account required.

        • tomkatt@lemmy.world
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          1 day ago

          I have a Zigbee antenna. Will have to double check. I’m pretty sure the lights work with the antenna, but scenes are only possible if you’ve integrated them (generally via hue through something like Homekit).

          • B0rax@feddit.org
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            1 day ago

            Zigbee2mqtt can do scenes, no problem.

            The only thing you miss is the hue app.

      • spaghettiwestern@sh.itjust.works
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        1 day ago

        When I was in the market for bulbs Hue was just starting that BS. They lost that sale and I’ve been in the process of removing network access for everything possible and severely restricting it when not. My old Honeywell wifi thermostat is gone, smart appliances are disconnected from wifi, and TVs are blocked by my firewall when they aren’t actually being used. Next up, Graphene OS.

        Sometimes I’d like to move to a tropical island with no news or Internet at all.

        • JigglySackles@lemmy.world
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          17 hours ago

          I want to move to a cabin in the mountains near the ocean. Maybe the northern fjords of scandinavia. Somewhere cold. Fuck sitting still and sweating. But otherwise I’m on board with this idea too. lol

  • wirebeads@lemmy.ca
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    1 day ago

    Remember when the stuff we bought actually used to be owned by us, to be used by us, was able to be repaired by us? Now everything is scamware, licenses, and utter crap with threats of legal retaliation if you open, manipulate, or in any way change the product you “bought” from them.

    So basically, Logitech sold these devices, decided nah, we’re done, and has given you garbage, while your ROI will never be captured.

    Boycotting Logitech is easy moving forward; Don’t buy their crap.

    Vote with your wallet.

    • Lost_My_Mind@lemmy.world
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      1 day ago

      Boycotting Logitech is easy moving forward; Don’t buy their crap.

      You’re like 5 years too late on that for me. I bought a mouse in 2019. And in 2020 the mouse died. Wouldn’t even turn on. Wouldn’t charge. Dead.

      I call up logitech, and ask what my options are. Basically my options are “fuck you”. Couldn’t even send it in for repair at all.

      Compare this to 2005. I had a mouse in those days I paid $200 for. Which in those days was quite a bit. My then girlfriend broke my mouse. So I called logitech to ask how much it cost to fix. I had the mouse about 2-3 years at that point. So I knew it wasn’t under warrenty, but I figure maybe repair is cheaper than buying a new one.

      Guy on the phone says “Nah, I’ll just ship you one”. And I was confused. I asked “Oh. How much is that?” And he says “Don’t even worry about it. Lets just send you a replacement.”

      Week later I had a free replacement on my doorstep. Instant recurring customer.

      But now? Between deminishing product quality, disappearing customer service, and enshitified policies, I no longer feel like I’m a logictech customer for the past 5 years. This after being a huge cheerleader of theirs since the early 2000s. Maybe late 90s.

      These companies do not seem to get that the easiest way to generate consistant revenue is with repeat business. I’m no longer a logitech customer, but I still have a lot of logitech products. Whenever they die, they’ll be replaced with something else.

  • Wispy2891@lemmy.world
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    1 day ago

    I read the title as "Logitech will bring new smart home buttons on October 15” and I thought “hmm new proprietary iot shit, I wonder when they’re going to brick them”