Since you’re now able to see the laptop screen with the monitor connected, try changing the monitor’s resolution and refresh rate to a lower value. Plasma should hide options which are incompatible with your monitor, but maybe it’s not doing that for you. (right click on the desktop and choose “display settings”)
Awesome! If you experiment with different resolutions and the screen doesn’t turn on again, wait 15 seconds. Without confirmation, plasma will restore the previous resolution on its own.