Oh I wasn’t asking about the domain name. Just the tld so I know to stay away.

It does sound like incompetence at the least. But if also could be willful incompetence. Hope not. I wonder if there is some higher authority you can reach out to in the ICANN world.

Is this the first renewal? Often times they offer domains and tlds at a very low first year price to get you in

EDIT: Nevermind. You’ve had it since 2011.

This is either gross negligence, gross incompetence or extortion.

For one. I know now to stay away from gandi. What is the tld if you don’t mind me asking?

Sounds scammy. Are you able to open a support ticket? Get some answers. Stop doing business with them for sure.