and the IT pro with 10 NAS setup are the perfect linux users.
Well I’m closer to that. I’m an “IT pro” (I pay my bills by writing software) and I did learn CS at uni… and yet it’s STILL damn hard!
I think that might be the part that “grandma” (bit sexist and ageist there but going with the example) finds it hard is a given but that professionals are struggling daily is somehow hidden away.
I can give you examples from just yesterday :
- my deGoogled Android phone rejected my SIM card yesterday “SIM 1 not allowed”
- my home IoT server stopped working
and few others smaller problems. So… I had to find ways to fix that which lead me to learn that :
- some bug into HomeAssistant (my IoT server gateway) led me to
restart
its container, without having to restart the device itself - my Android ROM has a “Reset Network Settings” within the “Reset Options” menu
The irony is that some people who are not professional might even know about the later one but I didn’t. So… my whole point :
TL;DR: IT is hard for everyone because it’s complex (lots of moving parts) and always changing (“updates” are not just “better” but different) so we ALL must keep on learning.
It is a LOT of work indeed! In fact I even commented on that hours ago in https://lemmy.ml/post/36231170/21124115
… but as you mention the alternative is ALSO a lot of work PLUS frustrations.
So between learned helplessness and tiring empowerment the choice remains obvious.
FWIW whenever it feels like it’s “too much” I reminder myself how I browse through obscure
man
pages decades ago… to still find them useful today! It’s crazy that so long after learning about tools likemore
orgrep
is useful on :termux
)